FAQs

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We accept various payment methods, including credit/debit cards, cash, checks, and online payments. We also offer automatic billing options for your convenience.

In need of great self storage units? If so, then turn to A Better Rate Storage to find what you need!

While we do not require insurance, we highly recommend it to protect your belongings. We offer optional insurance plans through our facility, or you can check with your homeowners or renters insurance provider.

To learn more about our self storage units, get in touch with our team today!

You’ll need a valid ID (like a driver’s license or passport) and proof of address. For businesses that need self storage units, additional documentation may be required. Please contact us in advance to ensure you have everything needed for a smooth rental process.

Yes, you can handle your own moves. We provide moving carts to assist with the process. For larger moves, we can also recommend local moving companies.

To learn more about the self storage units we have available, reach out to A Better Rate Storage!

If you need to cancel or change your reservation, please contact us as soon as possible. We require a full 30-day calendar notice when you're ready to vacate. Make sure to review our terms and conditions for any potential fees or notice requirements.

If you have any additional questions about the self storage units we provide, contact us as soon as you can!

To determine the right size, consider the amount and types of items you plan to store. Our website provides a size guide with typical examples of what each unit can hold. Alternatively, our staff can help you assess your needs and choose the best option among the self storage units we have available.

Our facility is equipped with 24/7 surveillance cameras, gated access with personalized PIN codes, and on-site security personnel. In regards to our self storage units, each one has its own lock. We also offer additional security measures like alarmed units if needed.

We offer flexible access hours, typically from early morning to late evening. Some locations even offer 24/7 access. Check with our facility for specific access hours and any restrictions pertaining to our self storage units.