Frequently Asked Questions

How long can I rent my unit?

As long as you want! Our units have a one-month minimum rental, but our easy month-to-month leases allow you to keep your unit anywhere from one month up to 10+ years!

How do I pay my rent?

Any way you'd like! We take cash, check, money order, direct bank transfer, and Visa, MasterCard, and Discover*. You can sign up for auto-bill, pay online, in-person, over the phone, via mail, or via our dropbox.

(*Card payments incur $4 convenience fee.)

What if my unit is too big or too small?

No worries, you can easily rent an additional unit or transfer units anytime! To avoid this though, we recommend stopping by for a visit before you rent, to see some different unit sizes in-person and pick the size you'll need! Plus--we'd love to meet you!

What is due at the time of rental?

We have a no-surprises policy around here! For all the move-in info, including unit prices, move-in policies, and ways to save, just visit our blog! You'll find everything you need to know!

Do I need climate-control?

Not if you store with us!

Our units are housed in unique structures that, in most cases, completely eliminates the need for climate control. Want to know why? Check it out on our blog!

Do you offer insurance?

Yes! We make sure everyone's belongings are insured while they are in storage! Simply provide documentation of an existing policy covering off-site storage, or use one of our policies starting as low as $9/month.

Visit our blog to find out why insurance is so important.

For even more answers to your questions, just #askGerty!

For all things moving & self-storage, she's our on-site expert with an attitude.